Privacy Policy for Pinspire.AI
Pinspire.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Account Information
- Google Sign-In Data: When you create an account using Google Sign-In, we collect your name and email address from your Google account.
- Profile Information: Basic profile information associated with your Google account.
1.2 Content and Usage Data
- Shared Links: Instagram reel links and metadata that you share with our app.
- Trip Data: Information about trips you create, including destinations, itineraries, and travel plans.
- Location Pins: Locations you manually pin or save within the app.
- Friend Connections: Information about users you connect with for collaborative trip planning.
1.3 Automatically Processed Data
- Location Analysis: We use artificial intelligence (LLMs) to process shared Instagram content metadata to identify and extract location information for pinning purposes.
1.4 Technical Information
- Device Information: Basic device and app usage information necessary for app functionality.
- Log Data: Technical logs for app performance and error resolution.
2. How We Use Your Information
We use your information to:
- Provide and maintain our travel planning services
- Process and pin locations from shared Instagram content
- Enable collaborative trip planning with friends
- Generate shareable trip invitation links
- Improve our app's functionality and user experience
- Provide customer support
3. Location Data
- Distance Calculation: Our app can calculate your relative distance from pinned locations, but this processing occurs entirely on your device (frontend) and is never stored on our servers.
- No Location Tracking: We do not collect, store, or track your real-time location data.
4. Data Storage and Security
- Authentication: User authentication is handled through Firebase Authentication.
- Data Storage: Your app data is securely stored on AWS (Amazon Web Services) servers using PostgreSQL databases.
- Security: We implement appropriate technical and organizational measures to protect your personal information.
- No Data Sharing: We do not sell, trade, or share your personal data with third parties.
5. Third-Party Services
5.1 Third-Party Services
- Firebase Authentication: For secure user authentication only
- Google Maps API: For mapping and location services
- AWS (Amazon Web Services): For secure data storage on PostgreSQL databases
5.2 Instagram Integration
We only receive shared links from Instagram; we do not access your Instagram account directly.
6. Data Retention and Deletion
- Account Deletion: You can request complete account deletion by contacting us through our support page.
- Data Removal: Upon account deletion, all associated data will be permanently removed from our servers.
- Retention Period: We retain your data only as long as your account is active or as needed to provide services.
7. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. International Data Transfers
- Global Service: Our app is available globally (except Pakistan).
- Data Processing: Your data may be processed in India where our company is based.
- AWS Storage: Data storage through AWS may involve international transfers in accordance with Amazon's data handling practices.
- Firebase Auth: Authentication data handling follows Google Firebase's privacy practices.
9. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your account and data
- Withdraw consent for data processing
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date and, where appropriate, providing additional notice within the app.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@pinspire.co.in
Support Page: pinspire.ai/support
Company Information:
Pinspire.AI
India
This Privacy Policy is effective as of the date listed above and applies to all users of the Pinspire.AI mobile application.